Introduction
Hi Score Financial ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hiscorefinancial.com, use our services, or communicate with us.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for our services, schedule a consultation, fill out a form, or otherwise contact us. This information may include:
- Full name, email address, phone number, and mailing address
- Social Security Number (provided securely and only as required for credit repair services)
- Date of birth and identification documents
- Credit reports and financial information relevant to the services we provide
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior. We may also collect information through cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our credit repair and financial services
- To communicate with you regarding your account, services, and appointments
- To process transactions and send related information, including confirmations and invoices
- To dispute inaccurate, incomplete, or unverifiable information on your credit reports on your behalf
- To improve our website, services, and client experience
- To comply with applicable laws, regulations, and legal processes
Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Credit Bureaus: To dispute items on your behalf as part of our credit repair services (Equifax, Experian, TransUnion)
- Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and CRM platforms, under strict confidentiality agreements
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Hi Score Financial, our clients, or others
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at [email protected] or call (800) 657-0817.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
